Which Outlook does this work with?
Outlook on the web, new Outlook for Windows, Outlook for Mac, and Outlook on iOS and
Android — anywhere modern Outlook add-ins run. It needs a Microsoft mailbox:
a Microsoft 365 work or school account, or a free Outlook.com / Hotmail address.
It does not work with a Gmail or Google Workspace mailbox, even if you read that mail
inside Outlook. Tellmerge sends through Microsoft's own mail API, and a Google mailbox
isn't reachable from it. We would rather tell you that here than take your $39 first.
Is this an email marketing tool?
No. Tellmerge has no contact storage, no campaign scheduling, no open or click
tracking, no subscriber management and no sending infrastructure of its own. It is a
document utility: it attaches the right file to the right person and sends it from your
own mailbox.
Our terms prohibit using it for unsolicited or promotional bulk
email, and we enforce that. If you need marketing campaigns, use a marketing platform —
they are better at it, and this is not one.
How many can I send at once?
Tellmerge itself sets no limit, but your mailbox does, and that ceiling is Microsoft's.
A single account may only send so much per day and so fast, and the cap differs by
account type. Tellmerge reads the server's own throttling signal and slows to match
rather than hammering through and getting your account flagged.
In practice a few hundred at a time is comfortable — which is the right size for a
month's invoices and the wrong size for a marketing campaign.
Will my emails land in spam?
They are sent one at a time from your own mailbox through Microsoft's own
infrastructure — the same path as a message you type by hand. Your domain's
authentication, reputation and signature rules all still apply, because nothing is
relayed through us.
Is it really a one-time payment?
Yes. $39 buys Tellmerge for that mailbox, permanently, and improvements are included.
No renewal, no usage metering, no feature kept behind a higher tier. We carry no
per-email cost — your mailbox does the sending — so there is nothing a subscription
would need to cover.
What happens after the 14-day trial?
Everything works for 14 days, with no card and no limits, so you can run a real
month-end before deciding. After that Tellmerge stops sending until a licence key is
entered. Nothing is deleted and nothing is held hostage — your lists were never ours,
and the add-in stays installed.
Can I move my licence to another mailbox?
Yes. A key is bound to one mailbox at a time, not permanently. Open Tellmerge in the
old mailbox and deactivate, and the key is free to use elsewhere. If you have lost
access to that mailbox entirely, email support and we will release it for you.
Does Tellmerge see my client list?
No. The list is parsed inside the task pane on your own machine and the emails go
straight from your mailbox to Microsoft. Our servers handle exactly two things: issuing
and checking licence keys, and counting anonymous page views on this website. Neither
ever touches your contacts, your files, or your message text.
Who takes the payment?
Paddle, acting as Merchant of Record. They handle the card, charge VAT or sales tax
where it applies, and issue a proper invoice automatically. We never see your card
details. Refunds are covered on our refund page.